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The Club General Manager (CGM) is responsible for leading a high‑performing team, fostering a culture of engagement, and operating Planet Fitness’s gym facilities to the highest standards. The CGM reports to a Regional Operations Manager and collaborates with other club managers to share best practice.
Key Responsibilities Manage the club team and maintain high service and brand standards. Drive club performance through detailed analysis and continuous improvement. Recruit, develop, and performance‑manage a high‑performing team. Exceed membership sales and revenue targets by supporting the sales team. Operate within the agreed expenditure budget, focusing on payroll, operating expenses, and stock control. Manage club licenses and ensure compliance with all licence agreements. Ensure proper cash handling and health & safety procedures across the club. Maintain a clean, well‑presented club enviro...