Please note this is a 37.5 hour contract and some weekend work will be required. You will report to the Regional Manager and work alongside them to maximise shop and regional results by driving KPI performance, customer experience, brand values, and culture alongside people management.

• Inspire, motivate and engage the teams within your Cluster and proactively manage their performance.
• Role model our brand values and behaviours and lead by example, including progressing your own personal development.
• Identify and manage risks through actions plans and the implementation of change and improvements.
• Support the Regional Manager to deliver retail strategy and achieve business objectives by holding ownership for Cluster targets.
• Promote an open and supportive culture within your Cluster, actively encouraging innovation and feedback.
• Work alongside Head Office, Retail, Distribution Centre, and Customer Care stakeholders to ensure...