Role Overview

The CMDB and 3PP Configuration Engineer is responsible for managing the configuration of IT services and third-party products within the Configuration Management Database (CMDB). This role ensures accurate, secure, and compliant configuration data across internal systems and external integrations. The engineer plays a critical role in maintaining service integrity, supporting audits, and enabling efficient change and incident management.

Responsibilities

CMDB Management

• Maintain and update Configuration Items (CIs) in the CMDB, ensuring accuracy, completeness, and traceability.
• Define and enforce CI relationships, attributes, and lifecycle states.
• Collaborate with service owners and infrastructure teams to validate and reconcile configuration data.

Third-Party Product (3PP) Configuration

• Manage configuration and integration of third-party software and services acros...