Join Cogeco in Burlington, ON as a Provisioning Engineer and drive system reliability. This full-time position emphasizes the deployment and upkeep of provisioning systems for customer equipment.
As a Provisioning Engineer, you will lead the management of provisioning landscapes and ensure comprehensive support for HSD platforms. Your ability to handle multiple projects and collaborate with regional teams will be vital in maintaining the efficiency and reliability of both systems and applications.
Key Responsibilities:
• Administer and maintain operations provisioning applications
• Provide after-hours support for critical provisioning issues
• Manage performance of Cisco PNR and HSD service platforms
• Collaborate with TechOps in troubleshooting service problems
• Assist in service change configurations and project planning
Requirements:
• Minimum 5 years in a Cable/MSO-related field
• Good knowledge of DOCSIS, DHCP, and network protocols
• Proficient ...