**About Us**

EMCOR Mechanical Services (EMS) companies provide mechanical, automation, and energy solutions, as well as a range of other professional services. From healthcare and education to technology, transportation, retail, government, and more, EMS companies operate in a wide array of environments.

**Job Summary**

EMCOR Mechanical Services (EMS) has an opportunity for an ERP COINS System Support Specialist. This position is based out of Downers Grove, IL.

Within the EMS division we have an internal team that supports approximately 30 EMCOR Operating Companies who utilize COINS as their ERP system. The ideal candidate for the ERP System Specialist position will be analytical, customer-focused and be able to provide tier 1 support in internal customers. This position will help manage incoming support tickets, answer questions and log resolutions in the ServiceNow help desk application, as well as escalate and manage higher level support ticket ...