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Collection Analyst

Company

GXS Bank Pte. Ltd.

Location

singapore, singapore

Posted

June 30, 2026

Position Overview

Collections Analyst Responsibilities
  • Manage and execute daily collection activities and account assignments within the assigned Commercial portfolio to meet recovery targets.
  • Handle moderately complex collection and recovery cases, escalating highly sensitive matters to senior team members when necessary.
  • Apply strong negotiation skills and maintain up-to-date knowledge of regulatory compliance requirements during all customer interactions.
  • Ensure strict adherence to legal, regulatory, and internal policy guidelines across all personal collection activities.
  • Identify process bottlenecks and contribute actionable recommendations to improve team workflows and overall recovery outcomes.
  • Assist in reviewing and updating standard operating procedures (SOPs) and collection documentation.
  • Monitor and analyze portfolio data, tracking delinquency trends, repayment plans, and proposed settlements to provide data‑driven i...

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