The Collections Officer is responsible for the timely collection and recovery of outstanding Owners Association (OA) service charges and district cooling (chiller) charges from property owners and tenants. The role ensures healthy cash flows across managed communities by managing overdue accounts, coordinating payment arrangements, supporting legal recovery where required, and maintaining compliance with RERA regulations and company policies while delivering excellent customer service.

Role & Responsibilities

• Collections Management: Manage the assigned portfolio of Owners Association communities and district cooling projects by ensuring the timely collection of Owners Association service charges and chiller invoices. Monitor ageing reports, proactively follow up on overdue accounts through calls, emails, SMS, and other approved communication channels, and maintain consistent follow-up until outstanding balances are fully recovered.
• Custom...