Our client is a well respected name in the asset finance market, supporting SME customers across the UK.

They are currently looking for a customer collections associate to join their team – the role can be based from their offices in either Manchester, Glasgow or Hessle.

The role is responsible for assisting customers in financial difficulty, providing appropriate support and operating within your designated authority. This includes identifying tailored and effective collections and recovery strategies for our customers, whilst maintaining compliance with relevant internal and external regulatory expectations.

Key responsibilities :

* Mitigate losses to the bank through early engagement with customers in financial difficulty and deployment of appropriate collections and recoveries strategies
* Confidentially and empathetically communicate with customers through channels including telephone, post and email
* Understand customer circumstances through app...