The Collections Analyst is responsible for collecting payments from delinquent customers, managing sales ledgers, and achieving monthly accounts receivable reduction targets. This involves reporting progress and issues to the collections leaders, assisting in enhancing Ecolab’s collection systems management, and providing detailed collection reports to the divisional business partners. The associate will support SOX compliance controls and adhere strictly to departmental guidelines. Strong analytical skills are essential for data storytelling, identifying trends, and making informed decisions to optimize the collections process.

Responsibilities

• Handle incoming and outgoing calls and emails for payment collection.
• Update account statuses, including referrals, and transfer funds on accounts.
• Follow up on received payments and pursue remittance details.
• Provide copy documents and process write-off requests.
• Ident...