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Collections Projects & Process Improvement Head

Company

Confidential

Location

Jakarta, Indonesia

Posted

May 26, 2026

Position Overview

About the job:

  • Manage multiple Collections Projects running across collections businesses, Indo & international.
  • Identify areas for Collections Automations.
  • Responsible for Executing Automation of collections processes.
  • Identify Current Process Gaps, across Collections Functions & fixing.
  • Closely working with Product & Operations team, to act as a bridge, for understanding user requirements creating BRD's to coordinating with product to deliver the right products, and doing QC checks/testing, if needed.
  • Hire, manage & scale-up the team, as per requirement.
  • Spearheading new Collections initiatives & Projects.


About you:

  • Minimum 8 years of experience in Process Improvement, Operations, Project Management, or Business Transformation, preferably within Collections, Sales, or Business Development (target-driven environments).
  • Proven track...

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