At Fido, we are building the future of finance in Africa, powered by advanced technology, data driven decision making and bold thinking.

Through AI, Cutting-edge data science and automation, we’re redefining how people access and experience financial services. Our goal is to make finance simple, smart and accessible, giving everyone the confidence to take charge of their financial story.

Joining Fido is an opportunity to drive real impact, solve meaningful problems and contribute to building a future where millions have the tools to create, grow and thrive.

The purpose of the Collections Representative role is to recover overdue loans by engaging clients through structured interactions and defined processes. The role focuses on providing frontline support, building and maintaining positive client relationships, and guiding customers toward timely repayment of loan installments while meeting set performance targets.

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