Position Overview
Description
We are looking for a Collections Specialist to support a growing organization in the Twin Cities area. This contract or contract to hire opportunity is ideal for someone who is detail-oriented, confident communicating with customers, and experienced in managing outstanding receivables. The person in this role will play a key part in maintaining healthy cash flow, reducing aging balances, and supporting the overall accounts receivable process.
β’ Monitor accounts receivable aging and proactively follow up with customers on past-due balances.
β’ Communicate with customers via phone and email to resolve outstanding invoices and ensure timely payment.
β’ Research and resolve billing discrepancies, short payments, and disputes in collaboration with internal teams.
β’ Apply incoming payments accurately and maintain up-to-date account records.
β’ Maintain detailed notes on collection activity and customer communication for tracking...