Description We are looking for a Collections Specialist to support receivables activity for a contract position based in Boston, Massachusetts. This role focuses on managing both commercial and consumer collections, maintaining timely follow-up on outstanding balances, and helping preserve strong customer relationships through clear, detail-oriented communication. The ideal candidate brings a solid understanding of collection procedures, billing follow-up, and credit-related account resolution, with experience using NetSuite in a fast-paced environment.

Responsibilities:
• Manage outreach for overdue accounts across commercial and consumer portfolios, using phone and email communication to secure payment commitments.
• Review account status, payment history, and open invoices to determine appropriate collection strategies and next steps.
• Work closely with billing and internal finance teams to resolve invoice discrepancies that may delay payment.
• Maintain accura...