Job Description
We are seeking a dedicated Collections Specialist to provide vital support in Accounts Receivable operations. This role involves serving as the primary point of contact for customer inquiries and managing various customer portals. You will play a key role in ensuring invoice accuracy, supporting order management activities, and contributing to process improvements.
Responsibilities

+ Serve as the primary point of contact for customer inquiries related to portal invoices and account administration.

+ Respond to customer requests via email, phone, and customer portals in a professional and timely manner.

+ Support order management activities and coordinate with internal departments to resolve customer issues.

+ Maintain accurate customer records and documentation.

+ Review customer invoices for completeness, pricing accuracy, tax requirements, and compliance with customer-specific billing instructions.

+ Verify p...