Nelo is a leading consumer fintech and e-commerce platform in Mexico City. You’ll join our collections team to recover early-stage delinquent accounts, calling from a flexible script and documenting what works and what does not.

Role focuses on contacting customers, understanding situations, and negotiating agreements to bring accounts back on track. Office-based, 4 days a week in Roma Norte, 9am–6pm, 2–3 month contract.