Position Overview
Description We are looking for a detail-oriented Collections Specialist to join a fully on-site team. This contract opportunity with permanent potential is ideal for someone who can build strong customer relationships while driving timely payment of outstanding invoices. The person in this role will work closely with internal partners to resolve account issues, reduce aging balances, and support overall accounts receivable performance.
Responsibilities:
β’ Oversee a portfolio of customer accounts and take proactive steps to secure payment on past-due balances.
β’ Review receivables aging data regularly to identify priority accounts and focus collection activity where it will have the greatest impact.
β’ Research invoice concerns, payment shortages, deductions, and disputed charges to determine root causes and reach resolution.
β’ Partner with sales and cross-functional teams to address customer issues that may delay or prevent payment.
β’ Arrange structured payment s...