Job Description:

Insight Global is seeking a detail-oriented Collector to join a firm focusing on collections of Personal/ Business/ Use Taxes along with other portfolio types. The Collector is a crucial part of their team, tasked with managing a designated portfolio of accounts to recover outstanding balances. This role goes beyond simply making calls; it requires a blend of excellent communication, problem-solving, and negotiation skills. A Collector is expected to receive/ place 100- 150 calls per day. This role will be a mix of inbound/outbound calls on a dialer system. Attendance is a major priority for this team and impeccable attendance is expected.

Qualifications:

• High School Diploma
• Excellent communication & computer proficiency
• Comfortability with customer communication

Day-to-Day:

• Proactive Account Management: Will be responsibl...