Description

• Make outbound collection calls providing clear communication and customer service regarding collections issues to external customers and internal business partners • Monitor outstanding account balances to determine next steps in the process • Answer credit limit override line and approve or deny overrides • Reconcile and resolve problems on accounts professionally, timely and courteously • Answer inbound customer calls • Fax missing invoices or statements upon request • Track past due invoices

Skills

Collection, Accounts receivable, Collections customer service, Collection calls, Collections accounts receivable

Top Skills Details

Collection,Accounts receivable,Collections customer service,Collection calls,Collections accounts receivable

Additional Skills & Qualifications

• High School Diploma or equivalent • Minimum one year business-to-business, first party collections experience • Full-cycle Accounts Receivable...