Position Overview
Description We are looking for a Collections Specialist to support business-to-business receivables activity for a growing team. This contract opportunity with potential for a long-term role is ideal for someone who can balance strong customer communication with disciplined follow-through to improve cash flow and reduce overdue balances. The person in this role will manage collection efforts across a wide range of account statuses, partner with internal and external stakeholders to address payment obstacles, and help maintain accurate account records.
Responsibilities:
β’ Oversee an assigned portfolio of commercial accounts and follow a daily outreach plan based on priority, risk, and aging status.
β’ Conduct collection activity throughout the full receivables cycle, including courtesy reminders, past-due follow-up, and escalation of seriously overdue balances when needed.
β’ Monitor outstanding invoices and coordinate with customers to secure payment commitments, clarif...