Our client is seeking a detail-oriented Collections Specialist for a long-term contract role in Edmonton, Alberta. In this position, you will manage aged accounts receivable and implement effective collection strategies while maintaining positive client relationships.
Responsibilities
Manage aged AR and develop client payment plansConduct professional, soft collection callsEscalate unresolved accounts as neededMonitor accounts and reduce delinquency ratesProcess AR invoices and track payments in ShopifyPerform B2B collections, focusing on distributor accountsMaintain strong customer relationships with professionalism and tactUpdate records using ExcelCollaborate with team members to improve processesEnsure compliance with company policies