Description We are looking for a detail-oriented Collections Specialist to support accounts receivable operations for a long-term contract opportunity based in Greenville, South Carolina. This role is ideal for someone with experience managing customer accounts, resolving payment issues, and maintaining accurate financial records in a hybrid work environment. You will work closely with internal teams and customers to improve collection results, address disputes, and help keep receivables current.

Responsibilities:
• Oversee a designated group of customer accounts, review outstanding balances, and organize collection efforts based on aging and business priorities.
• Evaluate account activity to spot recurring issues, identify underlying causes of delinquency, and recommend practical steps to improve recovery results.
• Carry out consistent weekly follow-up with customers by phone and email, while recording actions taken and sharing progress updates with stakeholders.