Position Overview
Description
We are looking for a Collections Specialist to support accounts receivable efforts for a wholesale distribution organization in Lexington, Kentucky. This Contract to permanent opportunity is ideal for someone who can balance firm, effective collection practices with a customer-focused approach. The person in this role will work with commercial accounts, help resolve payment issues, and contribute to healthy cash flow through consistent follow-up and account management.
Responsibilities:
β’ Manage outreach to business customers regarding outstanding balances and past-due invoices in a timely and consistent manner.
β’ Review account status, document collection activity, and follow up regularly to secure payment commitments and reduce aging receivables.
β’ Communicate with customers to address billing questions, clarify payment expectations, and resolve issues that may delay remittance.
β’ Work closely with internal teams to i...