Description We are looking for a Collections Specialist to join a team in Metairie, Louisiana in a contract-to-permanent position. This opportunity is ideal for someone who can manage frequent business-to-business outreach, maintain accurate records, and approach payment discussions with professionalism and confidence. The role requires strong communication skills, sound judgment when discussing account balances, and a dependable work style in a fast-moving environment.

Responsibilities:
• Manage a high volume of outbound contact with commercial clients regarding overdue account balances and outstanding invoices.
• Work with customers to secure payment commitments, including immediate resolution or practical installment arrangements when appropriate.
• Record all collection efforts, account notes, customer interactions, and status updates with accuracy and attention to detail.
• Use established call guidance while adjusting tone and approach to fit each conversatio...