Position Overview
Description
We are looking for a Collections Specialist in Middlesex County, NJ. In this role you will be responsible for collections, accounts receivable, billing, and more!
Responsibilities:
β’ Reach out to customers regarding past-due balances, provide updates on account status, and communicate anticipated payment timelines.
β’ Handle credit card payments and related authorizations accurately while assisting with accounts receivable and collection activities.
β’ Review account discrepancies, reconcile payment issues, and support the resolution of billing variances in a timely manner.
β’ Maintain accurate accounts receivable records by monitoring payments received, outstanding balances, and follow-up activity.
β’ Address customer questions, concerns, and disputes related to invoices and billing, working to achieve prompt resolution.
Requirements
β’ At least 2 years of experience in a collections or an accounts receiva...