Position Overview
Description We are looking for an experienced Collections Specialist to support accounts receivable activities for a manufacturing organization. This position focuses on recovering outstanding balances, researching payment issues, and helping keep customer accounts in good standing. The ideal candidate brings strong judgment, attention to detail, and a detail-oriented approach to customer communication while partnering with internal teams to keep the payment cycle moving efficiently.
Responsibilities:
β’ Drive collection efforts across an assigned portfolio by contacting customers regularly and securing payment on overdue invoices.
β’ Research billing concerns, payment discrepancies, and disputed items, then work toward timely and accurate resolution.
β’ Reconcile account activity by reviewing invoices, cash applications, credits, and open balances to confirm records are correct.
β’ Coordinate with Sales, Customer Care, and Finance teams to remove obstacles affecting p...