Description
We are looking to hire an Accounts Receivable Collections Specialist for our Peoria, IL office:
• They will handle under 5 phone calls per day, talking to agents that are calling in with discrepancies on their statement, or asking why a premium is a certain price.
• Lots of email communication with customers
• They won’t handle collection s- they really do AR.
• Before they email the agent, they are looking through the past due balance they are researching it – was it to the correct place – move funds from one place to another.
• Work with lot of internal departments.
• Emails to both internal and external -100 emails! Respond with 24-48 hours.
• Pursues delinquent accounts and maintains documentation of collection records.
• Collaborates with internal and external contacts to identify, analyze and resolve billing and collection issues.
• Generates and distributes billing invoices, statements, and delinquent notices.
• Provides monthly repo...