Position Overview
Description We are looking for a Collections Specialist to support accounts receivable activities for a manufacturing organization in Victor, New York. This Long-term Contract position focuses on managing commercial and consumer collections, maintaining positive customer relationships, and helping improve cash flow through consistent follow-up and resolution of outstanding balances. The ideal candidate brings strong knowledge of collection practices, billing coordination, and credit-related processes while working accurately in a fast-paced environment.
Responsibilities:
β’ Contact commercial and consumer customers regarding past-due accounts and guide timely payment resolution through careful follow-up.
β’ Review open balances, research account history, and identify issues related to billing, payment status, or disputed charges.
β’ Coordinate with internal teams to resolve invoice concerns and remove obstacles that may delay account settlement.
β’ Maintain accurate re...