Description We are looking for a detail-oriented Collections Specialist to support an IT solutions company on a contract basis. This fully remote opportunity is based in Wisconsin and is expected to last approximately 2 to 3 months, depending on hiring timelines and onboarding progress. The person in this role will help maintain healthy accounts receivable by managing past-due balances, resolving billing concerns, and supporting day-to-day collections activity.

Responsibilities:
• Review aging data regularly to identify overdue balances and prioritize collection efforts across assigned accounts.
• Contact customers with outstanding invoices through timely, consistent follow-up to secure payment and reduce delinquency.
• Investigate billing questions and work directly with customers to clarify charges, payment status, and account activity.
• Reconcile account discrepancies, including short payments and disputed balances, and drive issues through resolution.
• Ove...