Description We are looking for a Collections Specialist to support receivables management for a manufacturing organization in Wilmington, Massachusetts. This Long-term Contract position focuses on maintaining healthy cash flow by resolving past-due balances, communicating with customers about payment status, and supporting effective credit and collection practices. The ideal candidate brings experience across commercial and consumer collections, applies sound judgment in billing follow-up, and works carefully to document activity and drive timely resolution.

Responsibilities:
• Manage a portfolio of outstanding accounts and take consistent action to secure payment within established timeframes.
• Contact customers by phone and email to review overdue balances, clarify billing questions, and negotiate appropriate repayment arrangements.
• Research account activity to identify the cause of delinquency and coordinate with internal teams to resolve invoice or payment disc...