Ready to take the next step in your career?

If you have at least one year of call center experience and a working knowledge of interacting with customers regarding loan products and services, this could be an excellent opportunity for you. Join a team where your customer service expertise can make an impact while helping clients navigate their financial needs and achieve their goals.


This Collector Position is responsible for the collection of delinquencies on consumer loans, student loans, and negative accounts. An important element of this position is successfully negotiating repayment with members to resolve their delinquency in a timely manner, including negotiating workout loans and using other loss mitigation efforts. A Collector I routinely counsels members and coaches them to better handle their finances, helping them with budgeting and other ways to make sure they can meet their obligations. Much of the knowledge a Collector I needs for this position c...