The Collector is responsible for following up on overdue loans, negotiating repayment terms, and ensuring timely recovery of outstanding amounts in a microfinance business.

Key Responsibilities

• Contact clients to collect overdue payments on loans.
• Negotiate repayment plans and resolve payment disputes.
• Maintain accurate records of collections and payment statuses.
• Assist in loan restructuring and provide clients with payment options.
• Ensure compliance with company policies, legal guidelines, and collection protocols.
• Report collection progress and challenges to management.

Qualifications

• High school diploma or equivalent (degree in finance or related field is a plus).
• Previous experience in collections or microfinance is preferred.
• Strong communication, negotiation, and problem-solving skills.
• Ability to work independently and meet collection targets.