Key Responsibilities: Coordinate with service providers to resolve telecom and service issues at various locations. Process and arrange tickets raised in the helpdesk for retail requirements such as Walkies, SIMs, and data cards. Submit invoices to finance and follow up for timely payments to avoid service disruptions. Work with internal teams such as Purchase to ensure PR/PO creation and bill processing. Coordinate and procure specific telecom requirements like VMNs and fancy numbers based on approved costs. Ensure timely AMC renewals for telecom and IT components. Optimize the usage of PRI and other telecom services for cost efficiency. Monitor SMS costs daily and alert concerned teams of any unusual trends. Conduct quarterly negotiations with service providers to achieve cost savings. Manage termination of telecom services and ensure proper closure with service providers. Perform quarterly audits on telecom assets (e.g., SIMs) to verify active usage and remove inactive ones. Update ...