Commercial Lines Customer Service Account Manager

In-Office/hybrid-various locations in Wisconsin

My client is seeking a highly organized, process-driven Commercial Lines Account Manager to support and help manage a mid-market book of business. This role is ideal for an experienced insurance professional who values accuracy, consistency, and strong internal workflows.

Key Responsibilities

• Manage the administrative servicing of a commercial book of business with a strong focus on accuracy and documentation
• Prepare renewal timelines, exposure summaries, and organized submission packets
• Process endorsements, audits, cancellations, and policy changes in a timely and precise manner
• Issue and track Certificates of Insurance, ensuring compliance with contractual requirements
• Review policies and endorsements for accuracy prior to delivery
• Maintain clean, well-documented electronic files within the agen...