Job Description

**Who will you be working with?**

The Commercial Operations Manager owns the end-to-end Inquiry-to-order process (ITO) for Freight Global Services product lines in North America and other regions as necessary. This role supports sales engagements by shaping deal strategy, aligning customer requirements with sales and business objectives, and developing outcome-based commercial solutions that are competitive, executable, margin-protective, and meet customer objectives.

**How will you make a difference?**

As a member of the Services Commercial team, you will be lead the commercial execution for a portfolio of complex, high-value opportunities driving commercial project coordination, early risk identification, and mitigation planning. You will run the required functional and leadership governance cadence, ensure disciplined use of the Commercial Risk Tool (CRT), and deliver decision-quality analyses and recommendations (scope, assump...