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Communication Representative (Switchboard); 0.6 FTE; Day Shift

Company

Meriter-UnityPoint Health

Location

Madison, WI

Posted

June 24, 2026

Position Overview

16470BRDepartment Name:HSP Guest & Lobby Svcs. Location:Meriter Hospital Job Description: We’re seeking a Communication Representative to join our team! In this role, you’ll assist with switchboard operations and manage incoming calls, pages, and messages, ensuring accurate and timely communication.

Key Responsibilities & Skills:

Support switchboard operations by handling incoming calls, pages, and messages, ensuring accurate routing and timely communication across the organization


Prioritize and manage calls based on urgency while providing excellent customer service to patients, staff, and visitors


Monitor alarm systems (fire, medical, panic, gas, weather) and relay critical information to appropriate emergency teams


Coordinate after‑hours communication, relay messages to on‑call staff, and maintain up‑to‑date contact lists and on‑call schedules


Arrange auxiliary communication services, inc...

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