We are seeking passionate, friendly, and customer service-oriented team members to join our Community Concierge team!
The Community Concierge will assist members & guests with a variety of services from daily check-in, member services, and securing reservations for onsite club amenities.
Duties/Responsibilities:
Checking in members and accompanying guest(s) Assist in the new member onboarding process by entering new members into all required systems.
Assist members in the day-to-day use of the club including conference room reservation and booking inquires Monitor and respond to emails from members and potential members Give tours of the club to prospective members Troubleshooting app, conference room, and event usage errors Complete membership call lists to promote club events and promotions Construct and manage mass emails Troubleshooting A/V for members and guests Oversee the aest...
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