The Community Health Worker (CHW) provides a link between patients at the Agency’s contracted hospital systems and available community resources with the goal of reducing negative health outcomes. The CHW is expected to conduct outreach contacts, in-home assessments, data entry, data tracking based on programmatic reporting requirements and other duties as assigned. The CHW will communicate and collaborate with team members, various AgeWays departments, Vendor Agencies, community resources and Hospital system staff.

Duties Include:


+ Contacts participants and/or family, to complete outreach, schedule/reschedule assessments. Enter member information and related activities into internal/Hospital EMR, maintain participant files according to the established procedures. Contact patients, vendors, community resources to initiate services.

+ Demonstrates critical thinking, problem solving and conflict management skills when receive incoming calls regarding s...