Description

In this role, you will play a pivotal role in supporting the development and implementation of best practices in community and facilities management. You will be responsible for creating a positive experience for all residents and owners by delivering high-quality services that exceed expectations within your assigned jointly-owned property (JOP), while also driving revenue growth, optimizing costs, and ensuring regulatory compliance.

Role & Responsibilities:

Service Provider Supervision

Contractor Supervision

• Implement a checklist for contractor performance tracking
• Conduct weekly and monthly site inspections and record findings

Review SLA and Performance

• Score vendors annually and report top and low performers

Issue

• RFQ, Technical Report, and create Deals

Resident Happiness & Customer Service

• Drive a culture ...