Our intergalactic team is looking for an awesome Social Media Community Manager!
Responsibilities - Responsible for building, engaging and proactively managing a social community through all key channels including Facebook, Instagram and Twitter.
- Respond to comments and customer queries in a timely manner across multiple social media platforms in parallel.
- Monitor social channels and relevant news channels to spark meaningful conversations.
- Plan and curate social media content calendars in advance and develop engaging themes and ideas.
- Publish content by the stipulated deadlines
- Work with social strategy, account management and creatives to create high quality, engaging, relevant, and timely content
- Generate comprehensive reports on overall community sentiment and notable trends to provide meaningful and actionable feedback that lead to optimization
- Attending and posting from live events
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