Job Description

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As a Community Operations Manager, you will play a pivotal role in fostering a vibrant and engaged community around our mobile games. This position is based in Thailand, but the successful candidate must be fluent in English and have prior experience supporting a US player base.
As one of our first members of our Community Operations Team, you will contribute to establishing processes, documentation, and workflows. Your focus will be on ensuring optimal efficiency while upholding a superior level of service for our players.

Responsibilities:
1. Act as the primary point of contact between the company and the player community, addressing inquiries, feedback, and concerns.
2. Manage and respond to player inquiries through various channels, providing timely and helpful assistance.
3. Cultivate and maintain strong relationships with the gaming community, ensuring a positive and inclusive environment.
4. Create compelling ...