As a Community Manager, you will be the voice and face of the client’s brand online, responsible for creating and maintaining a thriving and engaged online community. You will work closely with the Account Management team to develop and implement community engagement strategies across various social media platforms and online forums. Your goal will be to enhance the client’s brand online reputation, foster meaningful interactions, and drive customer loyalty.

Key Responsibilities:

Community Building:

• Develop and implement a comprehensive community engagement strategy.
• Develop strategies to grow the online community
• Build and nurture an online community of passionate and engaged customers.
• Encourage discussions, answer questions, and engage with community members.
• Provide exceptional customer service.

Content Creation:

• Creation of FAQs sheets an...