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Community Support Program Manager - Remote / Telecommute

Company

Cynet Systems

Location

San Francisco, California

Posted

June 16, 2026

Position Overview


Job Description:

Pay Range: $75.35hr - $80.35hr

Requirement/Must Have:

  • Bachelor’s Degree or equivalent experience.
  • 4+ years of experience in customer service across contact center operations, digital support, and contact center technology.
  • Experience managing complex, cross-functional projects.
  • Strong ability to influence senior stakeholders.
  • Excellent communication and presentation skills.
    • Experience:
  • Experience in program or project management within customer service or contact center environments.
  • Experience working with executive stakeholders.
  • Experience creating project plans, business cases, and measurable impact reporting.
  • Experience operating in global, multi-time-zone environments.
    • Responsibilities:
  • Lead end-to-end program delivery including scoping, planning, execution, and launch of initiatives.
  • Serve as ...

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