The Senior Benefits Analyst is a strategic Total Rewards role responsible for high-level benefits escalation management, vendor governance, and strategic analytics for the Philippines. This role influences long-term benefits design, benchmarking, and Total Rewards strategy through market insights and data-driven recommendations. Serves as the second-line owner of escalated benefits issues — partnering with leadership to drive strategic improvements — and ensures that benefits programs align with policy intent, compliance requirements, employee experience standards, and market competitiveness.

Key Responsibilities

1. Benefits Escalation Management

Serve as the primary escalation point for complex, non-routine, or high-impact benefits cases unresolved by Employee Center or HR Operations. Apply policy interpretation, precedent, and judgment to reach fair, compliant, and defensible outcomes. Determine appropriate escalation ...