Contexte et environnement Market in which the position operates: The position operates in an extremely regulated market with attention required for changing legislation and practices as prescribed by various Associations. Typology of contacts related to the position: Internal & external Stakeholders connected to the position: External parties including but not limited to: Consultation and active participation with pension fund administrators; Consultation and active participation with provident fund administrators; Consultation with unions; Consultation with external Auditors. Contacts related to the position: Level 2: level 1 + The position requires the ability to influence and convince. Reflection horizon of the position: Medium-term (1-3 years). Time horizon for the position's reflection: Creation of new solutions to problems encountered.