The primary function of this position is to coordinate and assist field action team related activities. They are to possess a general understanding of the field action process. They will work closely with field action team to ensure that appropriate processing of customer
acknowledgement forms and inquiries related to field actions. Collaboration with business partners, field action team, and management to address customer escalation concerns as it related to field action. They will have strong organization and communications skills to support established customer-focused quality initiatives. The specialist will also be expected to assist the team in record retention based on company and regulatory standards.
Essential Job Duties:
Processing and reconciling customer returned acknowledgement forms per regulations and internal pr...
Ready to Apply?
Join thousands of Americans building their careers