Complaint Handler

PAY RATE: £16.59 per hour

Contract length: 6 months

Start Date: 22nd June

Location: Newport (NP10) - Moving to Cardiff in September 2026

WORKING PATTERN: For the first three months of your assignment you will be 100% office based attending our office in Newport. After three months you will move to hybrid which involves spending at least two days per week, or 40% of our time, in Newport and moving to our new office in Cardiff from September. We'll just need your commitment to 35 hours across Mon-Fri (9am-5pm).

We're looking for problem solvers with a curious mind! Could you ask the right questions to investigate the complex needs of our customers?

About this opportunity

Consumer Lending is a key part of our Group and helps customers by providing cars, vans, caravans, and motorbikes and/or the finance for them under our various brands.

When mistakes happen it's the role of our Complaints Handlers to inves...