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Complaints & Information Manager

Company

Civic Recruitment Limited

Location

Matlock, England

Posted

June 23, 2026

Position Overview

Job Description

3 Month Contract With A local Authority


Job Purpose

To lead and manage the delivery of complaints, information requests, and Ombudsman enquiries within the Children & Education Directorate, ensuring compliance with statutory requirements, data protection legislation, and best practice standards. The role is responsible for driving service excellence through effective complaints resolution, robust information governance, and the promotion of continuous learning and service improvement.

The postholder ...

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