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Complaints Resolution Coordinator

Company

New Zealand Government

Location

wellington, wellington

Posted

July 11, 2026

Position Overview

# Complaints Resolution Coordinator at NZ Defence Force, Wellington - Wairarapa## Mō tēnei tūranga mahi | About this role**Mō te tūnga | About the role**The Complaints Resolution Unit is a newly established unit that centralises the management of and response to all service complaints, complaints about bullying, harassment and discrimination, and harmful sexual behaviour, and protected disclosures within the NZDF.As the Complaint Resolution Coordinator, your role is to expertly manage and maintain the complaint management and filing systems, and oversee the complaint tracking process.You will also be required to provide general administrative functions including answering emails and calls, and organising and supporting the team with general office support.This role is based in Wellington CBD.**Ngā pūkenga me ngā wheako | Skills and Experience**To be successful in this role, you will be confident with technology with the ability to quickly learn and expertly navigate our complaints mana...

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