Join CLBC as a Service Delivery Manager focused on complex cases, ensuring high-quality support for individuals with significant needs. This full-time role offers a hybrid mode post-probation. The role at CLBC involves managing day-to-day service operations while pushing for effective community-based supports for those facing complexities.

You will lead an energetic team, oversee contract management, and coordinate responses to critical incidents, always prioritizing safety and well-being. This leadership role requires fostering relationships with families and service providers to enhance support quality.

Key Responsibilities:

• Lead complex cases and support planning with Practice Coordinators
• Manage service contract negotiations and compliance
• Conduct timely reviews of high-risk cases
• Facilitate reconciliatory efforts with Indigenous communities
• Direct crisis interventions and improvement strategies

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