Bachelor’s degree in science or a related field (e.g., Biology, Chemistry, Biochemistry, Biotechnology, Kinesiology, Pharmacology, Pharmacy, Biomedical Sciences, etc.).
2+ years of experience working with controlled substances or related experience in an associate/ representative or above role.
Good telephone etiquette and effective dispute resolution
Knowledge of Narcotic Control Regulations (C.R.C., c. 1041)
Ability to accurately document customer due diligence information
Ability to work with complex customer service issues
Good time management skills and the ability to prioritize work and meet deadlines
Excellent writing and communication skills in English
Very good computer knowledge, MS office (Word, Excel), Adobe, Network environment
Strong self-management and organizational skills
Strong problem-solving and decision ski...
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